Forum; Apps. Stay. Everything was working ok (installed 2018) Router started flashing green. Text from Virgin confirms my "kit has been activated". on 31-10-2022 17:07. This flashes during set up, and then stays green for 2 minutes when you're done. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. Teams meetings keep freezing. 1701-e's sounds like something different, but I'm not sure what. The light codes slightly vary depending on the type of Hub that you. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. All cables are firmly connected. First installation and flashing green light. Have restarted router and all cables appear correct & tight. This includes: The Stream box. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Middle – Ready (green/blue). comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. Maybe this will help, good luck. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Event Type Code: 5; Chan ID: 33; DSID:. It has done for over a couple of hours now. An Ethernet cable – The. I’ve checked all cables and they seem fine,it’s not. Virgin said it was the new software update colour. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. The most useful and up to date info comes from the 0800 561 0061 number. The TV displays Starting up…. Checked all connections. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Thank you for your post and welcome to our community forums. Options. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Virgin Phone Switchover. Once the power white goes solid white, check if the internet light is no longer flashing red. Try holding for 1 minute, still nothing. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. Manage Your Account. The previous technicians ha. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. in Networking and WiFi Tuesday Hub 5x Keeps Failing; no DHCP in Networking and WiFi a week agoon 26-02-2023 13:08. on 04-02-2023 22:33. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. . To disable WPS, open the router’s settings on your web browser (192. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. Morning. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. . In either Mode the red power light is an indication of over heating and most not be ignored. Press the thumbs down button 3 times. Flashing green: WPS is active and searching for devices to connect. Try our TV troubleshooting tool now. Account - Cable. Talk to your landlord, sorry for the bad news. Sometimes the bottom light flashes green while the arrows are flashing too. I have also fairly recently moved up to 650Mb broadband to combat these issues. virgin media tech support has no clue. Options. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. The faq says: This means the Hub is on, but your WiFi isn’t. Arrows are flashing continuously. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. No matter what I do the original pod won’t connect to the hub wirelessly. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Any help is wecome. Connect the white cable properly to the Virgin media wall socket. - 5155945Go to Settings >Audio & Video > Match frame rate. on 10-08-2022 12:23. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. I've checked the network log and there's a lot of warnings - 5169887. Please try the following exactly as typed. Bottom – WLAN (green/blue). So last night about 10pm WiFi goes of. We get a constantly flashing green light, which means it's trying to get an Internet connection. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. . Ask Your Question Fast!. Hi, i got self installation kit with hub 3. We’ve - 5151483. It’s like a. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. Internet either shows Partial Serivce (US only) which I'm assuming is up stream. It may be stuck in an update loop. called customer svc who are sending a pod. Ask for FREE. How to fix Virgin Media Router arrows flashing green in this article. I have just done the self quick set up. Green flashing arrows Hub 3 Go to solution. Now will not connect at all. _____________. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Have tried a router reset and checked all connections. Hub 3 flashing green power light. Have you been able to check our service page here to see if this is due to any known network issues in the area. We can understand the inconvenience this may have caused you. Both have had the wifi light continuously. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Account - Mobile. Any other suggestions to try, TIAHi. The kit is in Modem Only mode and the service appears to be working just fine. After spending 8 hours of waiting it's. Switch on the power button. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. The faq says: This means the Hub is on, but your WiFi isn’t. Options. Alternatives to Super Hub 4 routers. My virgin rooter is green and arrows flashing any ideas y. How to pay my Virgin Media bill. Did a normal restart and it was fine, then it went off again. Tuning in. Keep on getting useless updates from virgin media. There was no green flashing bar at the bottom. Here is a handy guide to the light on your Hub 5. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. on 09-09-2022 21:47. I've the network status in my area and it says no problems. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. Find your router’s power button and press it to do this. have tried rebooting, resetting and checked all the cables multiple times all without luck. Hi I have had the same issue. When he installed it he said the red light (that’s now flashing red) must be green. 11-02-2023 13:45 - edited 11-02-2023 13:47. We would like to show you a description here but the site won’t allow us. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Red Light. Tried to set up today and just a green flashing light! Please help, working from home. The green arrows have continued to flash and the service i. Now, navigate to the Advanced Settings, then click on Wireless. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. Arrows are flashing green, with the wi-fi on top in solid green and solid line on the bottom also green. Telephony in modem mode showed Disabled. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoWe would like to show you a description here but the site won’t allow us. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. ughugh. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. All cables appear to be fine, I have rebooted and reset. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers. Please - 5425686. Step 1. Thanks - 5270162. Pressing the button for two seconds will prepare the Hub 3. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 6c Windows XP. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. on 13-06-2023 11:34. They said it hadn’t been turned on there end now done test signal all good aparantly. This is affecting everything in the home including heating and security. In Modem Mode the power light should be magenta. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. All in one super nifty tool. One issue that is commonly encountered is a. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. A power adaptor to plug into the Stream box and a power socket at the wall. the hub is still flashing green lights 24 hours now. Options. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. Options. Wi-Fi pods flashing. Joining in. None. Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. Wi-Fi pod flashing blue. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. more than 3 years. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Red: There’s an issue with the Hub 3. 3. If it’s flashing green, it’s starting up. Hi. Phone. I have checked - 5161701. I even left it off by the wall overnig. Manage Your Account. Virgin Media Hub 5 WPS Light. In some things Virgin sucks. My connection stopped working yesterday morning. I got my new hub 5 at 5th and managed to install it at that day. virgin media tech support has no clue. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. 0. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Easy to set up, coverage has. WiFi box has had a flashing green light all day. Checked area faults. My Virgin Media App. We would like to show you a description here but the site won’t allow us. Can anyone provide a solution (other than calling out an engineer for now). I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Brand new to virgin today. on 24-03-2023 13:28. Within the past few weeks VLC has started flickering green when playing DVDs. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. I got the kit today and tried to install it. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. In your Stream kit you’ll find everything you need to get the Stream box up and running. 5x red flashing light. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. The wall socket and wiring was alteady done on the property by the previous tenant. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. However, then my wifi stopped working. From knowing what you’ve got recorded thanks to Series Link+. Flashing Green: WPS is connecting a new device. We would like to show you a description here but the site won’t allow us. My advice for anyone with the pod problem would be to arrange a technician to call. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. on 09-09-2022 21:47. Cowshat. Broadband. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. WiFi via Virgin hub 4 suddenly stopped working a couple of hours ago. I have checked cables, turned the router on and off and reset it. If this is the case, turn Wi-Fi off and check again. Stream from Virgin Media. Vonage 2nd line. Alternatives to Super Hub 4 routers. I first plugged the wifi cable into the wall and this is what happened. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. The initial few days internet was fine, today suddenly the Hub light went green. My Hub4 was started flashing yellow (quickly) and has been doing so for a few days. A steady white light A red light A blinking red light A dim white light A slow flashing green light A green light A blue light A flashing white light Noticing different. Home Phone. After many resets the broadband would start again then a few hours/days lose the signal. Can you Check first for any “known network faults - Try in 2 places. I did a wall reset this time and then it was a flashing green light for around 3 hours, and the router page in my browser was saying things like Partial Service (US Only) etcWe would like to show you a description here but the site won’t allow us. If it has. When your Virgin Media router lights are flashing green it means the router is updating its firmware. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. - 5391832. how can i get a co;. So no where to call and no help to find until to morning. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. It’s likely to be a loose connection in your home. Please see here for an explanation on the lights. Flashing green: The Hub 3 is starting up. Account - Mobile. The screen was black. Engineer booked for Friday but I have no data left and need to WFH. i have looked at the network log doesn't look good. Green light flashing Hi, I have this issue since 3h now. Try restarting it, and if the problem persists, contact Virgin Media support. (1) the “check service,”Area status webpage" (link at top right of this forum) (2) the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Factory reset your TV with or without your remote. Please help me with this; the following is some of the specifications of my system: VLC 0. Tudor. The power light will remain on. If the Hub is working okay, just leave it. Need internet back asap as I work from home and also stream part time for sources of income. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Hey guys, im having some troubles with my internet in my new house, im using virgin media which is connected via coax cable to a telewest brown box outside my house. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Flashing green color on Media Hub 3 means the router is trying to connect. Volt. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. We've had a look at our systems from here and cannot find anything that explains the issues you're having. . Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Hi. Options. Spoke to Virgin and they undertook some checks and advises that the modem is trying to. Late Saturday night the internet started to drop. They won’t answer the phone or reply to my. Don't have a VM wall plug, but have one of the old NTL ones. 13 minutes ago. hub 5 flashing blue light. My Virgin Media App. Joining in. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. and tells you of more local issues down to street cab/ postcode level. Green flashing light and no internet at all. Check for any “known network faults first - Try in 2 places. Don't have a VM wall plug, but have one of the old NTL ones. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. 0 & WiFi have worked fine since the initial set up 3 months ago. Now the issue is back after 4 days or so. This is a good sign and indicates that you should be able to access the internet without any issues. Even phoned VM to activate the router and got a text confirming it has been activated. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. any. I followed all instructions and I can see green wifi icon and green light blinking. Useless WiFi not working this 24 hrs an engineer booked for another 24hrs . on 02-06-2023 18:16. Never had issue. The connection dropped today and was in and out for most of the morning. 0 provides essential information about the device’s power status. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. 1. Phoned tech on 06/04 20:35 and they stated "sending special ping. Some users on the Forums are reporting days to complete for whatever reason. Factory reset your TV with or without your remote. Stay safe online. How To Stop The Green Light Flashing On Virgin Media Box. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. . He left after stating all good. flashing green as it reconnects. Manage Your Account. Browse Virgin Media Virgin Media Community. Called VM for activation and checking. Press the Home button on your Virgin remote and navigate through the Help and Settings category to the Clear or Reset TiVo box option and then select Reset. Virgin Media Flashing Green Light But No Internet Are you wondering why your Virgin Media has a flashing green. Chatter and natter. In some things Virgin sucks. HI @BillBudd, thanks for posting and welcome back to our community. If the Hub is working okay, just leave it. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Green, Flashing, Off. Virgin Mobile. Welcome to the Community and thank you for posting. Why is my Virgin Media Router blinking green? If your Virgin Media Router is flashing green, it indicates the router is updating software. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Regards WahidUnderstanding Your Router Lights. I've attempted unplugging, checki. my wifi went down suddenly last night and hasn’t come back since. And its not the first time that happens. in Virgin TV 360 a week ago; Virgin 360 remote has become unresponsive in Virgin TV 360 a week ago; Faulty box on set up in Virgin TV 360 2 weeks agoOptions. The solution to this is to disable WPS, which should stop the green WiFi light from. All our offices and call centres are working to Covid secure guidelines. It is booting up and should be ready in 5 minutes. on 12-09-2023 09:08. My box has a solid white light and flashing green arrows. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Web light is stable and single bar light at the bottom of the router is also stable. Reset the hub with a full reset back to defaults here . Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. Just got an upgrade to a 1gb connection with a Hub 5. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Browse Virgin Media Virgin Media Community. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. I’ve turned it off and on Ive done a pin reset and it is still flashing. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. Sunday morning it worked for a few minutes and then stopped as well. Working hard to help connect the nation, shop our offers and order online. 0 Kudos Reply. Hub 3 Base LED keep flashing Green light on initial install. It keeps flashing green and then flashing white and my connectivity is still in and out. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. Is there anyway i can book an appointme. Since then I have checked the physical connection and rebooted the hub multiple times but no change. Home Phone. Manually update your TV to the latest software version. Internet either shows Partial Serivce (US only) which I'm assuming is up stream or. The internet is not working at all. Thank you. 168. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. Options. Account - Cable. The flashing.